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How Food Delivery Apps Impacted Indian Food Market?

Do you know that India is the third-largest market in the world for online food delivery services?

That’s right. According to a report by Statista, India is right behind the US and China in terms of the overall revenue from the online food delivery services.

What do you think the reason behind this rapid growth of food delivery services in India?

Well, experts have a definite answer to that question, food delivery apps!. The unparalleled benefits of food delivery apps are the reasons behind this enormous paradigm shift in online food delivery services. The following are some of the benefits of food delivery apps.

Benefits Of Food Delivery Apps

  • Easy To Use

Food delivery apps usually have a simple and easily intelligible user interface. All the navigations and buttons are simple enough that anyone can figure out how to browse food items, how to place orders, how to make payments, and so on. This high level of convenience saves customers a lot of time and effort.

  • Scheduled Ordering

Food delivery apps allow you to order food items in advance and to pick up or have them delivered at a scheduled time and location. This is especially beneficial for parties and conventions.

  • Push Notifications

The customers receive regular notifications regarding new food items, price drops, offers, and so on through food delivery apps. This can attract more engaged users to the brand.

  • Flexible Payments

Food delivery apps provide various payment options including cash on delivery, debit or credit cards, mobile wallets, UPI, IMPS, payment gateways, and many more. This way, the customer can choose their preferred payment method for buying food online.

  • Real-time Traceability

Food delivery apps let customers track the status of their orders from food preparation to final delivery. You’ll get instant notifications when the food gets prepared and get picked up by delivery boys. Besides that, food delivery apps also utilize the GPS system of mobile devices. That way, we can track the movement of the vehicle that carries your orders.

  • Loyalty Points

Food delivery apps can be used to attract more loyal customers to food delivery services. Some of the best food delivery apps in India like Swiggy and UberEats offer ‘sign up discounts’ for new users. As you order frequently, you will also receive many other offers and promo codes over time. This encourages them to use food delivery apps more often.

  • 24/7 Customer Support

With 24/7 customer support facilities, food delivery apps can offer the best customer support, answering their queries and assisting them in any need or complaints. Customer support has effectively become even more efficient, since the customers can connect to the executives, with just a few clicks on their apps.

The unprecedented acceptance of food delivery apps inspired mobile app development companies to develop many other powerful food delivery apps. You can find many location-centric food delivery apps all over India.

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